Get in Touch

We're here to answer your questions and help you book your perfect braiding experience. Reach out through any channel that works best for you.

Choose Your Preferred Contact Method

Multiple ways to reach us - pick what's most convenient for you

WhatsApp Chat

Instant messaging for quick questions and booking confirmations

Response within 15 minutes

Phone Call

Speak directly with our booking team for personalized assistance

Mon-Sat: 9:00 AM - 8:00 PM

Email Support

Detailed inquiries and consultation requests

Response within 24 hours

Book Consultation

Schedule a free 15-minute video call to discuss your styling needs

Available slots daily

Send Us a Message

Fill out the form below and we'll get back to you within 24 hours

Our Service Coverage Area

We bring professional braiding services to your location across Antwerp and surrounding neighborhoods

Mobile Service Information

We come to your preferred location within our service area. Travel times are estimates and may vary based on traffic conditions.

Antwerp Centrum

Full coverage
15-30 minutes
No surcharge

Antwerp Zuid

Full coverage
20-35 minutes
No surcharge

Berchem

Full coverage
25-40 minutes
No surcharge

Borgerhout

Full coverage
20-35 minutes
No surcharge

Deurne

Extended coverage
30-45 minutes
€10 travel fee

Merksem

Extended coverage
35-50 minutes
€15 travel fee

Outside Service Area?

Don't see your neighborhood listed? Contact us to check if we can accommodate your location with a custom travel arrangement.

Schedule a Callback

Prefer to speak with us directly? Schedule a convenient time for our team to call you back for a personalized consultation.

Our team will call you within your selected time slot. Please ensure your phone is available during this time. If we miss you, we'll send a follow-up message to reschedule.

Emergency Styling Request

Need urgent braiding services for a last-minute event? We'll do our best to accommodate emergency bookings based on stylist availability.

Emergency Booking Policy

  • Emergency surcharge of €25-€50 applies based on urgency
  • Subject to stylist availability - not guaranteed
  • We'll contact you within 30 minutes to confirm
  • Payment required upfront for emergency bookings

For immediate assistance, call us at +32 484 10 11 54

Frequently Asked Questions

Quick answers to common questions. Can't find what you're looking for? Contact us directly.

How far in advance should I book?

We recommend booking at least 3-5 days in advance for regular appointments. For special occasions or complex styles, book 1-2 weeks ahead. Emergency bookings may be available with surcharges.

What is your cancellation policy?

Free cancellation up to 24 hours before your appointment. Cancellations within 24 hours incur a 50% fee. No-shows are charged the full service amount.

Do you provide hair extensions?

Yes! We provide premium synthetic and human hair extensions in various colors and textures. You can also use your own hair if preferred.

How long do appointments typically take?

Box braids: 4-6 hours, Knotless braids: 5-7 hours, Cornrows: 2-3 hours, Twists: 3-4 hours. Exact time depends on hair length and thickness.

Business Information

Business Registration

BE 0123.456.789

Belgian Enterprise Number

Service Area

Antwerp Metropolitan Area

Mobile service to your location

Operating Hours

Mon-Sat: 9:00 AM - 8:00 PM

Sunday: By appointment only

Compliance

EU GDPR Compliant

Your data is protected

Data Protection Notice

We are committed to protecting your personal information in accordance with EU GDPR regulations. All data collected through our contact forms and booking system is encrypted and stored securely. We never share your information with third parties without your explicit consent.

Additional Resources

Accessibility Support

We are committed to providing accessible services for all clients. If you have specific accessibility needs or require assistance with booking, please contact us directly.

Phone support with TTY/TDD available
Text-based communication options
Video consultation with sign language support